How Michelin uses cookies in France?

What is a cookie?

A cookie is a text file or piece of software that saves information about your website browsing history. Cookies are controlled by your browser and may include a randomly generated unique number. You can read, delete or modify them.


Why does Michelin uses cookies?  

Michelin is always looking for new ways to improve its website(s) and provide you with even better service. Michelin uses different kinds of cookies, indicated below, some of which require the prior consent of the web user (advertising cookies) before the cookie can be installed on the device.


How does Michelin solutions inform you about the cookies it uses?

When you first visit the Michelin solutions website, a link for "more information" on a banner at the top of the screen redirects you to this page with everything you need to know about the cookies used on this site.

In any case, you have complete control over these cookies. You can block them, delete them and configure them.


How to block and/or remove cookies?

There are two ways to remove cookies.

Firstly, using your browser, you can view the cookies already installed on your computer and delete them individually or all in one go.

  • Apple Safari: in the “Preferences” menu choose 'Privacy", then “Cookies and other website data”;
  • Google Chrome: in the “Settings” menu choose “Privacy”, select the “Content Settings” tab, then “All cookies and site data”;
  • Microsoft Internet Explorer: from the “Tools” menu choose “Internet Options”, “General” tab. Under “Browsing history” click “Settings”, “Temporary internet files and history settings” window then “View files”;
  • Mozilla Firefox: in the “Tools” menu select “Options”, then “Privacy” and click on “remove individual cookies”.

Alternatively, you can delete cookies manually with the following steps:

  • In your File Explorer, go to C:\Windows
  • Open “Temporary Internet Files” and select all (CTRL+A)
  • Click on “delete”


It is also possible to modify the settings of your Internet browser so as to block cookies or receive a warning whenever a cookie is saved. The procedure varies from browser to browser, but instructions can be found in the Help menu. You can choose different browser settings for each of the computers you use to access Michelin websites.


Blocking or removing cookies used on the Michelin websites in France may affect the proper functioning of these sites.


What types of cookies does Michelin solutions use?

Cookies may be temporary, and last only as long as your web browsing session, or persistent, and are stored for longer based on the lifetime set for the cookie and your web browser settings. There are many different types of cookies; they can be divided into the following four categories.

  • Essential cookies

Essential cookies are used for the sole purpose of enabling or facilitating electronic communication and are essential for the website to function properly. Disabling them will make it very difficult to use the site and may even make it impossible to use the services provided. These cookies do not store your information once you leave the site. They can, for example, identify devices in order to route communications, to number data packets to route them in the right order, and to detect transmission errors or data losses.

  • Functional cookies

Functional cookies are essential for providing an online communication service when specifically requested by the user. They provide the user with customised preferences and settings. If these cookies are disabled, this service cannot be provided. Functional cookies may collect personal data. Some cookies may remember this information after you have finished browsing the website, which may be transmitted to partners, though only to provide services. Examples include cookies that remember your user preferences such as language, "user session" cookies (which identify the user when he or she browses several pages and which store data only for the duration of the browsing session), and cookies used as shopping carts.

  • Statistical cookies

Statistical cookies recognise visitors each time they access the site. These cookies only store a user "ID" (different for each cookie) and are not used to collect personal information about the visitor. They remember which pages you visit, how much time you spent on the site and error messages, which help us improve how our Michelin solutions websites work.

Statistical cookies may be installed or managed by a third party, but Michelin solutions limits their use to strictly statistical purposes.

  • Tracking cookies

Tracking cookies allow third parties to provide services, mainly advertising, and improve the effectiveness of these services. These cookies may remember the pages and sites that you visit, and may collect personal data, mainly the IP address of the user's device. The information collected may be shared with third parties.

Examples include cookies that enable advertising agencies to present you with adverts you may be interested in according to your browsing history on the Michelin websites, or which limit their repetition. These cookies require your permission. A banner will appear on the web page asking for your consent to install these cookies.

Michelin solutions and third-party providers, including Google, use both first-party cookies and third-party cookies to collect information and to optimise and provide adverts based on visits to the site. Michelin solutions and these providers also use these two types of cookies to determine the ratio of site visits to ad impressions, other uses of advertising services and the interactions with these ad impressions and these advertising services. Lastly, Michelin solutions and these providers use these two types of cookies to remember your interests and demographic data to present you with targeted adverts.

Michelin solutions uses so-called social plugins (hereinafter referred to as buttons) which link to social networks such as Linkedin, Slideshare, Facebook, Twitter and YouTube.

When you visit our website, these buttons are disabled by default, which means they do not send any information to the social networks in question without action on your part. Before you can use these buttons, you have to click to enable them. The buttons remain enabled until you disable them again or you delete your cookies. Once they have been enabled, the system connects directly to the server of the social network selected. The content of the button is then transferred directly from the social networks to your web browser, which incorporates them into the website you are visiting.

As soon as you have enabled a button, the social network in question can collect data, irrespective of whether or not you use the button. If you are logged onto a social network, it can link your visit to this website to your user account. Visits to other Michelin solutions websites will only be linked if you have also enabled the corresponding button on these sites.

If you are a member of a social network and do not want it to link the data collected from your visit to our website to the information provided when you joined the network, you must log out of the social network in question before enabling the buttons.

Please note that we have no influence over the amount of data collected by the social networks with your buttons. Please refer to the data protection statement published by the social networks in question for more information about the amount and purpose of the data collected and how they process and use such data, as well as the rights and settings you have to protect your privacy.

Our website uses the following social network buttons, among others:

  •, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). A list and overview of Facebook’s social plugins can be found at For more information about Facebook’s personal data protection policy, please visit

You can also block Facebook’s social plugins with add-ons for your browser, for example with the "Facebook Blocker."




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